Temporary Suspension Of Fiat Withdrawals

We have temporarily suspended fiat withdrawals to enhance our compliance and security measures. This is a precautionary step to ensure the safety of our customers and maintain the integrity of our services.

Using Your Funds

You can continue to deposit funds, make payments, and earn rewards as usual on the Plutus platform. However, during this short interim, we recommend only depositing funds you intend to spend with your Plutus Card.

Duration of Suspension

We are actively working on integrating new automated fraud-monitoring tools. The timeline for resuming fiat withdrawal functionality will be announced soon. Stay tuned for updates.

Plutus Card Transactions

You can still use your Virtual Plutus Card for transactions. The temporary suspension only applies to fiat withdrawals.

Earning Rewards

Your ability to earn rewards remains unaffected. You can continue to earn rewards as usual during the suspension of fiat withdrawals.

Addressing Fraudulent Activities

We are proactively integrating several fraud-monitoring tools to prevent fraudulent activity and protect our customers. The feature will resume next year with an improved user experience.

PLU Withdrawals

This suspension does not impact your PLU withdrawals. Only fiat withdrawals are temporarily disabled.

Thank you for your understanding. If you have further questions, feel free to contact our support team.

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