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Rejected Rewards

Rejected Rewards

If your rewards have been rejected by our Fraud team, please consider the following:

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  1. Review the eligibility of the rewards based on the type of product or service purchased.
    • Refer to the lists provided in the previous section for a better understanding of eligibility.
  2. Check for any notifications from Plutus Support regarding the rejection.
    • We may contact you to request proof of purchase or additional transaction details.
  3. If you still believe the rewards should have been granted, contact our Support Team for further review.

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